Testimonials - what our clients are saying - Connection Express

Some of our happy clients

Tracy Skipper

Health Education England

“We would like to thank Connection Express for their excellent service. It was the first time we had used them but it will not be the last. We would definitely recommend as they went above and beyond and cared about customer satisfaction” Type of service - Same Day Scheduled

Jane Jennings

Tax Unravelled

"I would like to say a big thank you to both the office and the courier for your prompt, friendly and excellent help with an urgent request for a courier on Saturday 31 March.   I would highly recommend this company."  - Type of service Direct Express.

Giles Hewitt

Giles Hewitt & Co. Ltd. Chartered Certified Accountants

"I needed to get a letter to the HM Revenue & Customs office in Newcastle urgently in the very bad weather when the post was held up.
Connection Express got it there for me when all seemed lost.
I am very grateful." Type of service - Direct Express

Balbinder Kaur

Carers Federation

“ We found your service to be friendly, efficient and reliable. Your staff were helpful and supportive, they answered all my queries. Alistair and Martin were great and easy to talk to. You arrived and delivered during the times you stated. It was the first time I had used Connection Express but would not hesitate to use you again and also signpost others to you.”  Type of service - same-day scheduled.

Phil Nelson

Custom Programmes Director. Hindley Circuits

Erica Stephenson

Thompson Solicitors

“We are delighted with Connections as they are always reliable, punctual and professional; nothing is too much trouble for them. With great communication skills and attitude, we wouldn’t hesitate to recommend them.” Type of service - Direct Express

Sarah McKellar

Communications Team at Northumbria Healthcare NHS Foundation Trust

"We used Connections Couriers to deliver a range of products for a high profile recruitment conference. They couldn’t have been more helpful. They came the day before to check that we had the right size vehicle and then went beyond the call of duty by bringing all our products from the loading bay to our stand. Everything went like clockwork. Thank you." Type of service - Scheduled Same Day 


Communications Team at Northumbria Healthcare NHS Foundation Trust

I would endorse Sarah’s words and say “an efficient and professional small business; we would not hesitate to use them in the future and highly recommend them to other organisations”. Type of service - Scheduled Same Day 

Newcastle Laboratories

Newcastle Laboratories

"Our GP specimen transport services is supplied by Newcastle based Connection Express Parcels Ltd, picking up from around 100 GP surgeries each day, and dropping off at pathology laboratories around Newcastle.  They have implemented the use of a barcode tracking system (through ERS) so customers can see exactly what time their consignments were picked up and delivered. Their staff go through rigorous training on health and safety including; manual handling, fire safety, the use of medical spillage kits, how to transport sensitive and confidential information, and best environmental practice. Due to their commitment to provide the best value for its customers, whilst maintaining a reliable and high-quality service they have successfully held contracts with us since 1989." Type of service - GP to lab Pathology collection

Rachel Jane Lister, Head of Marketing and Sales

The All-in-One Company

"Connection Courier Save the Day. The All-in-One Company® would like to thank Connection Express for their impeccable service. At 2 pm we received a request for our Royal Baby Onesie to be delivered to the Daybreak studios in London by 6 am the following day.  We called Connection thinking we had missed any form of delivery, but to our luck, Connection Express were able to help. Not only did they deliver the onesie the same day, they also kept us informed of the progress and notified us upon delivery. Daybreak then featured our onesie on their morning show.  Without Connection Express we would have missed this fantastic opportunity.
Thanks, guys!"
Type of Service - Direct Express