You know that feeling when you are super organised, relaxed and looking forward to an easily flowing day then your customer unexpectedly pushes for last minute changes, or your boss requires you to attend an unexpected meeting? You think, yes I've got this; but then you remember you have an important delivery speeding its way to your door. This happened to one of our clients. This short case study looks at how we solved the problem and turned it round to a positive outcome.
Welcome to the latest post in our client profile series. Connection Sameday Couriers have been providing medical courier services for Nuffield Newcastle for over thirty years. Our couriers regularly call to collect and deliver pathology samples and blood.
Working closely with Northumbria CCG Connection Same Day Courier has been able to provide valuable insight into the creation and set up of evening and weekend GP pathology collection rounds. Our extensive experience highlighted a perceptive view when coordinating multiple GP collections.